Returns Policy and Money Back Guarantee

Guaranteed!

The majority of our unframed posters and art prints are carefully packed in triple-wrap tubes/boxes and shipped via a certified parcel carrier. Smaller items are shipped flat in sturdy packaging. All items are padded with paper packaging materials.

If you receive an item that has been damaged during shipping or if we have made an error, do not return it. Please notify us immediately and we will arrange for a pick-up. If you have a chance to refuse delivery of an item you would like to return, you are encouraged to do so, but please notify us of the refusal.

ArteBlanche.com fully guarantees that your order will arrive in mint condition.

30 Day Unconditional Money Back Guarantee

If you are unsatisfied with your order for any reason, please contact us immediately. You may return items for a refund or store credit within 30 days of receiving any merchandise.

We cannot accept the following returns:

• Any order returned more than 30 days after it was received
• Any damaged or otherwise non-resalable print
• Any gift certificates or e-gifts.
  
  

Returns are Simple!

We have made the returns policy as simple as possible to avoid issues. Please follows these steps:

1. Open a ticket through our customer care center stating your "Orderid" and "SKU" of the product you wish to return.
2. Please also state the reason for the return such as, Damaged on arrival, Wrong Item Shipped, etc.
3. Provide us with your name, address and phone number for verification.
4. Submit the ticket

Once we have this we will issues a "RMA Number" which will authorize your returns. We cannot accept responsibility for unsolicited returns. Once you have notified us, please repackage the item in the original shipping container and be sure to include your "Order Numner" and "RMA Number". We recommend that you send your return back via an insured carrier to the following address:

ArteBlanche.com Returns Department
14210 Dartmouth St, Suite 101
Hesperia CA
92344 USA

Refund Policy

If you are not satisfied with your ArteBlanche.com purchase, we are happy to work with you to make the returns process as smooth as possible. We abide by the following refund policy:

• ArteBlanche.com will refund you in the same form of payment originally used to purchase the item
• We give a full refund for any order that arrives damaged or in error
• We offer refunds for any print/poster returns
• Store credit only for any custom serviced items, including: canvas transfers, mounted prints, and (pre-)framed items
• Store credit only for any order paid for with gift certificates, e-gifts, or prior store credit

Please note:

• Shipping charges are not refundable
• Return postage is the responsibility of the customer
• Refunds and credits are not applicable to damaged returns
• Coupon/promotional discounts used will be deducted from the refund/credit